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You have questions, want more info, or you are excited to get the ball rolling. Great! Call or email us to set up a preliminary phone consultation. We do our best to respond to all messages by the end of the following business day.
For all business related queries, please do not use the contact form, email directly to daniel@wisemindaustin.com
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Frequently Asked
Can I use my insurance?
I am on panel for most BCBS plans and can accept Oscar, United, Oxford, Aetna, and Cigna via Headway for individual counseling only.
I do not accept insurance for any couples work. An explanation for that policy can be found here.
I’m able to accept most HSA/FSA cards as a form of payment.
Do you have sliding scale rates? Do I need income documentation to qualify?
I do not have any sliding scale spots at this time.
What is your availability?
Currently, I see clients Monday through Thursday starting at 10am with my latest time starting at 4pm.
Do you work with LGBTQ individuals and couples?
Absolutely! I endeavor through my services to be an advocate for, and ally to the LGBTQ community.
What's the cancellation or missed appointment policy?
You may cancel or reschedule your appointment by phone or email with at least 24 hrs advance notice. Please do not use text message, as I cannot guarantee it will be received in time.
With less than 24 hours notice, as I won’t be able to fill the spot, you will be charged the full session fee. Please note, that as I cannot bill insurance for a session you don’t attend, it is the full fee, not just the copay.
This policy is applied very strictly, with very few exceptions made. This is to protect your relationship with your counselor, so repeated cancellations does not lead to resentment toward the client, nor does it motivate the client to lie to the counselor to have a good excuse for missing.
A Selection of Articles
The Sound Relationship House
The Gottman Institute’s research shows that to make a relationship last, couples must become better friends, learn to manage conflict, and create ways to support each others hopes for the future. Drs John and Julie Gottman have shown how couples can accomplish this by...